Frequently Asked Questions

Everything you need to know about your curl journey.

How do I know which products are right for my curl type?

We recommend taking our signature Curl Quiz on the homepage. It analyzes your hair porosity, texture, and pattern to create a personalized routine tailored to your specific needs.

Are Curlsmith products vegan and cruelty-free?

Yes, all Curlsmith products are 100% vegan and PETA-certified cruelty-free. We never test on animals and do not use any animal-derived ingredients.

Do your products contain sulfates, silicones, or parabens?

No. Our 'Clean Promise' means we exclude all harsh chemicals, including sulfates, silicones, parabens, phthalates, and mineral oils, to ensure your curls stay healthy and hydrated.

What is your return policy?

We offer a 30-day satisfaction guarantee. If a product doesn't work for your hair, you can return it within 30 days of purchase for a full refund, minus shipping costs.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

Can I track my order?

Absolutely. Once your order ships, you will receive a confirmation email containing a tracking link so you can follow your package's journey to your doorstep.